At Platinum Hearing, we combine the best of remote, phone, and in-person services to help you get the hearing aids you need. From scheduling to consultations, fittings, and repairs, we’ve optimized our use of the internet and phone to minimize the number of in-office visits and maximize client satisfaction.

To ensure your health and safety we follow all guidelines and protocols. Feel free to give us a call before coming into the office and we’ll go over our safety guidelines.


The best way to schedule an appointment is to give us a call or text us. We’ll answer any questions you may have, and determine what type of appointment you need and get you scheduled at your earliest convenience.


Are your hearing aids acting up? Or have they stopped working altogether? We’re available by phone to help you troubleshoot. Call or text us to let us know what type of problems you are having and we can advise you on next steps.

Hearing Aid Fittings Services

Hearing aid fittings are essential to ensure your hearing aids are providing appropriate benefit. During an in-office visit we will check the overall fit, sound output, and programming of your hearing aid, and review proper use and care. After your initial fitting, follow-up appointments may be scheduled as in-office visits, over the phone, or by email. Consult your audiologist for the follow-up service that fits your needs.

Hearing Aid Repair Services

Broken hearing aid? Need a repair? We make it easy. Simply call or text us and tell us what’s going on with your hearing aids. If we can’t solve the issue over the phone, we’ll schedule a repair service or provide you with instructions on how to use our Curb-Side Care services. Call us for details.

We’re following all safety guidelines and have new safety protocols in place to protect your health. Please give us a call before coming into the office and we’ll go over our new safety guidelines.